- privacy policy

On this page you will find all information related to the privacy policy of the Kiateh Cake Store.

By using and registering in our store, you agree that we collect some of your information to improve the quality of service and provide you with an easy and fast online shopping experience. Kiateh Cake Store pledges to keep customer information private and not share it with others in any way.

(Information we collect and record)

User data: name, email, and mobile number information with which you registered.

Delivery data: Your local address, which is requested if you purchase a tangible product that requires delivery to you.

Orders: type of products, their digital information, number of purchases, and the method by which payment was made.

(Information that is not available to us)

Payment data: All information entered by you is sent in an encrypted manner, and we cannot access your payment information in any way. More details in the next part.

User address and location: We cannot see your city, country, or IP address when you use our store.

(Confidentiality and security of customer payment data)

We do not record and cannot access any of your payment information when paying via cards (Mada, Visa, MasterCard), including the name, card number, secret code, and expiration date. Your entire payment data is processed in an encrypted and secure manner by the payment gateway provider and is outside our control and scope.

(Sharing data with other parties)

Please note that some of your account data, such as name, mobile phone, email, and number of orders, may be shared in whole or in part to Saudi government agencies only, for commercial purposes such as billing, proof of sales, etc., and are not related to marketing in any way. The entities with which some customer information may be shared are: the Ministry of Commerce and Investment, the Zakat and Income Authority, the Monetary Agency and Saudi banks. When sharing your data with the aforementioned parties, we undertake to delete or encrypt the digital codes for your requests, as they are sensitive data.

(Publish the client's name when writing a review)

Please note that after you write a review for the store or product, your rating may be published publicly, meaning your name and rating will appear in front of everyone on the product page or on the main page of the store. Only your rating and the name registered in your account will be shared.

(Privacy Policy Notice)

Please note that this store falls under the scope of the Sella Company platform. Some of our customer information may be accessed by Sella employees and management, who may record or follow it without our permission, and we cannot control that. Also, some of the data that we cannot access may be registered with the management of the Sella platform without our knowledge, since the Sella platform is the main part and service provider for building this store. The privacy policy mentioned on this page expresses the policy of the First Click Foundation only, and it includes the information that we can access within the scope of our store provided by the basket platform. To review the important pages of Sela Company: Terms of Use - Privacy Policy .

If you have any questions about our privacy policy, you can contact us through the numbers and methods displayed on the main page of the store.